FAQs
"Need More Help?"
Frequently Asked Questions
We have provided a list of frequently asked questions to make your shopping experience easier. If you have additional questions that are not covered here, please contact us.
- What type of retailer are you?
TopTVWorkouts.com is what is termed as a "showcase retailer". We partner with other online retailers and showcase their products. The advantage of visiting our site is you receive access to a variety of exercise videos and workout routines from several retailers at once. The retailer advantage is additional exposure for their fitness products and services.
- Is there an additional cost for me to shop through your website?
No. We offer our service at absolutely no charge. We carefully select the best, result-driven exercise videos and programs retailers have to offer. This saves you time and you receive a convenient single access point to a variety of fine quality weight loss retailers and fitness products.
- Does the retailer charge me more or extra because I've shopped through
your website?
No. The profit margin of the retailer on any product is the same whether you shop directly on their website or ours. Retailer profit margins are determined by many factors that contribute to the overall cost of the product. Our partners have competitive pricing driven by market conditions.
- What's the benefit to TopTVWorkouts.com to partner with a retailer?
We receive a small commission from our retail partner, only if you purchase a product from them through our website. This does not affect the price you pay for the product.
- Do you guarantee the products of your retail partners?
We do not have control over the practices and policies of our retail partners. To protect your interest, we only partner with established retailers that provide secure online ordering, a clear return policy, a clear policy to protect your privacy, and who offer quality products at fair market prices. It is your responsibility to always check their policies before you actually place an order, as you should with any online retailer.
- What if I have a problem with a product I've purchased? Who will
address the problem? Who will stand behind it?
The purchase contract and guarantee is between you and the online retailer we've partnered with. Our legal responsibility ends once you leave our website and shop on theirs. To date however, we have never had a product problem or issue that could not be resolved quickly between a customer and any of our retail partners.
- Why don't you have prices shown for all of your products?
We don't show prices as we don't control any of the pricing policies of our retail partners. Rather than show you a price on our site and then have you visit the retail partner's site and see an updated price which may be different, we primarily leave the pricing to the retail partner.
- Why should I shop through your website? What's in it for me?
We hope that by shopping through our website, we are offering you a wide selection of exercise videos, fitness programs and weight loss aids from many retailers in one place. This saves you time, allows you to compare similar items from several retailers quickly, and while visiting our website, you can enjoy our exclusive articles and other exclusive information that we offer you about exercise, working out, health, and nutrition.
- How safe is it to use my name for your newsletter?
When you provide us with your name and email address to subscribe to our newsletter, we take every reasonable precaution to protect your privacy. You can read more about this in our Privacy Policy and Terms of Use for our website. We also host with a reputable hosting service who has state of the art security measures in place to prevent hackers from accessing any information you may send us.
- How do I contact you?
You can always reach us through our Contact link visible at the top of every page of our website. This will take you to an easy to fill out Contact Us Form. We do not accept direct emails due to the incredible amount of spam that is generated on the internet. We will always attempt to return our message to you with an answer within 24 hours Monday through Friday.
- Do you have a spam policy?
Yes we do. No spam from us ever. We hate spam and we know you do too. We will never engage in any kind of spam campaign under any circumstances. That is our promise to you.